AllstarEnviroSafety greatly values your business. In order to provide consistency and equality for all our students and clients, exceptions to the following policies will not be offered.
COVID 19 Policy
Please do not attend the class if you have COVID 19 symptoms. Wearing masks is optional and at your own discretion.
Refund / Transfer and No Show Policies:
To be eligible for a full refund or to transfer to a new course, notification in writing, must be received no less than five (5)business days prior to the start date (excluding the day of the course).
If you are ill, a medical note can be sent for credit or course date transfer, upon our discretion. No shows without 5 days written notice or late arrivals (over 15 minutes) will not be refunded.
On-line Courses - All registrations are final and no Refunds are available.
AllstarEnviro Safety Course Cancellations:
AllstarEnviroSafety reserves the right to cancel classes. Cancellation notices are via email or phone. In the unlikely event that your training course does not take place after your booking has been confirmed, we will make every effort to reschedule the course and you will be offered an alternative date to take the course issued.
Blended first aid courses can not be refunded. Once the link is sent to a client, we cannot obtain a refund from the First aid institution.
Prerequisite Policy:
A course prerequisite: any requirement a program identifies as necessary for a student to have successfully completed before taking the course. For example, H2S Alive, Common Safety Orientation and Ground Disturbance require that you bring government issued picture i.d. to the class. For recertification of CPR and First Aid, H2S Alive Blended Renewal. It is a requirement to send us the ticket to prove that the card has not expired yet.
It is the right of AllstarEnviro Safety and/or the instructor to cancel a student's registration in a course if the student has not satisfied the published prerequisites for the course. Failure to provide proof of prerequisites on the day of the training will result in a full forfeit of course fees. Students are ultimately responsible for knowing and adhering to course prerequisites.
Third Party Registrations and Payments (companies, parents, spouses, friend, etc.)
As a third-party registrant, you agree to these policies on behalf of the student. It is the third party’s responsibility to ensure that all communication for the program is received by the student. AllstarEnviroSafety will not release any of the Student’s personal information, to the third party without the Student’s prior written consent including grades, or copies of tickets.
Inherent Risk
Some risk is inherent in all courses. Many programs include lifting, hanging from a tripod, putting on breathing apparatus, rescuing and doing compressions repeatedly. By enrolling and participating in these courses, it is understood that you are aware of this element of risk and accept it as an integral part of the activity. For those of you with any limitations, please identify them at the time of registration so we can do our best to accommodate your needs.
Cell phones, Cameras and Electronic devices
For the protections of our student’s privacy, the use of personal electronic devices for recording, photographing and video purposes is strictly prohibited. Please use electronic devices respectfully in all areas.
Literacy
Our programs require a certain level of literacy and a grasp of the English language to pass. Most programs do not accommodate an oral exam. In addition, please bring your necessary hearing aids and glasses so that the student can grasp the program being delivered.
Behavior Policy
AllstarEnviroSafety strives to provide our students with a safe and appropriate environment to facilitate learning. If AllstarEnviro Safety staff determine that a student’s behavior is disruptive or threatening, the staff may take any action he or she deems prudent to protect themselves. This can include discussing the matter with the student, asking the student to leave or calling the police.
