COURSE OVERVIEW
When you are a manager and leader of others, one of your responsibilities is to help coach and develop your employees. It is your job to help your employees build their skills, share what they are doing well and what they can improve, as well as take an active interest in helping each person perform at his or her best.
The Developing and Coaching Employees course provides the coaching and development you need, as a manager, to provide great employee feedback, create employee skill development plans, as well as create energizing work for your team. All of which, when done well, increases employee performance, engagement and retention.
Upon successful completion of this course, you should be able to:
- Determine how to support your team so they can perform at their best
- Provide employees feedback on their job performance
- List the top two actions your employees can do to improve their capabilities and contribute to organization
- Create a skill development plan with your employee
- Use a coaching process after employees make mistakes or miss their performance goals
- Identify what work is energizing to your employees
- Identify actions you can take to support each person’s development
- Improve the feedback employees receive on their performance
COURSE TOPICS
- Support Your Team for Performance
- Giving Employee Feedback
- Building Employee Skills
- Skill Development Plan
- Coaching After Mistakes
- Energizing Work
- Support Employee Development
- Improve the Feedback You Give Others
ONLINE COURSE DURATION
Approximately 80 minutes
PASS MARK
Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.
CERTIFICATE OF COMPLETION
Upon successful completion of this online course, a certificate of completion will be available for download and printing.
