COURSE OVERVIEW
The relationships we have with others matter. When we develop great relationships at work, we enjoy work more, are able to get more done with others, and are viewed as an important member of the team, all of which makes for a great work environment for yourself as well as others.
The Developing Work Relationships course will help you strengthen your relationships with your colleagues and peers, help you build your personal network, as well as strengthen your trust with others. When you make the time to develop your work relationships, you’ll find the reward is great. Not only will you be more successful at work, you’ll find yourself more engaged and enjoying work much more.
Upon successful completion of this course, you should be able to:
- Evaluate how well you work with individuals with different perspectives and expertise
- Build relationships with colleagues to learn about their role, skills and expertise
- Assess the level of empathy you show others
- Increase your willingness to share your knowledge and expertise with others
- Recognize your peers for their contributions and accomplishments
- Build trust with others by building relationships with your colleagues
- Balance the conflicting priorities of different customers
COURSE TOPICS
- Working with a Diverse Team
- Build your Network
- Empathy for Others
- Share Your Knowledge and Expertise
- Recognize Your Peers
- Building Trust with Others
- Balance Conflicting Customer Priorities
ONLINE COURSE DURATION
Approximately 70 minutes
PASS MARK
Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.
CERTIFICATE OF COMPLETION
Upon successful completion of this online course, a certificate of completion will be available for download and printing.
